|
|
|
|
|
QUICK SEARCH
"05/02/10" - " CARL WAS FAB EASY TO DEAL WITH-THANKU"
"Debbie Thake"
"05/02/10" - " PIZZAS ARE ON THEIR WAY! WELL THEY WILL BE AFTER 31ST MARCH!"
"Service Leaders Pty Ltd"
"05/02/10" - " WE ARE EXTREMELY HAPPY WITH THE SMOOTH TRANSACTION IN PURCHASING OUR NEW VEHICLE, YOUR SALES STAFF WAL, BRENDAN AND BRIAN WERE FANTASTIC"
"Michael Leslie Whitbread"
"10/02/10" - " YET TO SEE FUTURE SERVICE COST"
"John Douglas Martindale"
"13/02/10" - " WAL 10, REST 3."
"Donna Maree Bennett"
"13/02/10" - " SALES AND AFTERSALES SERVICE GREAT SO FAR EVEN MY SILLY Q'S HAVE BEEN ANSWERED WITH A SMILE","Anne Louise Phillips"
"13/02/10" - " I'D GIVE SALES A 8 AND FINANCE A 12 SO OVERALL A 10."
"Aaron Wilfred Parker"
"20/10/09" - " VERY HAPPY THANKS"
"Nathan Matthew Plant"
"18/08/09" - " IM A SATISFIED CLIENT REGARDS STEVE KELLY"
"Jardine Lloyd Thompson Pty Ltd"
Hi Todd,
Just thought I would send you an email just to say how FANTASTIC the service and follow up has been from Kara. As you know we brought the car from you and I have to say the service was not that great and considering I rang back 3 days after my initial call to just get a quote with the extras we were after, you almost lost the business to Port Macquarie, and I am sure you would not have wanted that. Kara is the only reason that I would actually recommend anyone to come to Blewitts. If she was not there when I picked the car up, we would not have even known that we had to bring the car back when the new roof racks came in. She was great when we had several issues (only small) with the car after delivery. I had already phoned about these and nothing was done but she acted straight away and everything has been fixed and she was happy to help. You definitely are on a winner with her and I would recommend anyone to her as she is great. Talk soon Jode
Jodie Evans
Director of Sales & Marketing
Novotel Coffs Harbour Pacific Bay Resort
"18/08/09"," EXCELLENT SERVICE","Warren Nathan Patrick Byers"
"21/08/09"," LOVE THE SERVICE AND XR6. I WOULD RECOMMEND AND BUY AGAIN MYSELF. THANX","Above The Facia"
"29/09/09"," THEY WERE FRIENDLY AND NOT TOO PUSHY","Aaron Leslie Betland"
"29/09/09"," NO COMPLAINTS ","Brian Hugh Welsh"
"12/10/09"," PETER WAS SUPERB.I BOUGHT A NEWCAR BASED ON PETER LISTENING 2MY NEEDS VERY PROFESSIONAL!I WAS VERY IMPRESSED","Ann Johanna Millar"
"06/11/09"," I THOUGHT THE SERVICE WAS FANTASTI & WOULD HAVE NO HESITATION GIVING A RECOMMENDATION.","M.I Gannan & P.C Gannan"
"18/11/09"," GREAT SERVICE","Charles William Jones"
"20/11/09"," MY BEST VEHICLE PURCHASE EVER, THANKS PETER","David John Harnett"
"05/12/09"," VERY HELPFUL AND UNDERSTANDING.","Brian James Armstrong"
"17/12/09"," FRIENDLY HELPFUL PEOPLE.","Lisa Justine Eiler"
"04/01/10"," GREAT SERVICE","R.P Anderson & F.D Myles"
"13/01/10"," ALLAN IS TOO UGLY FOR A 9.","Paul William Harley"
Hi
We have recently bought a Holden Commodore Wagon from Mike Blewitt Ford.
Our buying experience was excellent - we had an extremely helpful and likeable salesman, George.
I returned this morning to get a pink slip in prep for rego.
I don't think the guys in your service department were really ready for what they were about to experience!
What they did for me this morning was so far above and beyond what any job description would ask for that I just had to let you know what fantastic employees you have.
I guess what has motivated me to send this email is the little card that was left hanging around my mirror when I picked up the vehicle asking me to rate the service from 1-10 via text message. Just texting "10" couldn't tell you how pleased I am with the service.
I checked in my vehicle just outside the service building doors. I had my two very well behaved children (for once!) sitting in the pram and my very obedient black lab on a lead next to us.
Whilst talking to one of your staff members, I looked down and saw that my dog had decided to relieve himself. Lucky I was armed with bags. However when the dog stepped away, we all saw that no normal size bag was going to pick up this load.
We all laughed but I was cursing, and cursing. How could this dog do this to me. The two guys who were there by now proceeded to tell me not to worry and they had a bucket (yes, it was that bad) and a shovel out the back. One of the guys left to fetch the bucket and shovel after which I heard pearls of laughter coming from out the back and one-by-one staff members came to have a look and a laugh.
When the bucket and spade fetcher returned, one of the guys shovelled up the waste and got it into a plastic bag. It didn't end there - they actually insisted they dispose of the plastic bag after I offered to take it away.
After a good wash of the driveway I was on my way.
I just wanted to thank the boys in the service department. What they did was great. They could have left me there to pick it up myself with an audience of blokes.
I think my dog made their day too! Thanks to the boys at Mike Blewitt for picking up my dog's sh*t and giving me a good laugh for the day.
Jen McCowatt
"20/01/10"," EVERYONE WAS EXTREMELY HELPFUL THANKYOU","Tracie L O'brien"
"25/01/10"," GREAT SERVICE","Diana Soto"
"29/01/10"," 10 OUT OF 10 FOR SERVICE, WOULD RECOMMEND U TO FAMILY&FRIENDS, WE ARE HAPPY CUSTOMERS","Terrence John Wormleaton"
"18/08/09"," MOST SATISFACTORY","Mervyn Robert Prior"
"02/09/09"," YOUR FANTASTIC","Warrina Womens & Childrens Ref"
"29/09/09"," SERVICE WAS EXCELLENT, STAFF WERE FRIENDLY & INFORMED ABOUT THE PROD ANSWERING ALL MY Q'S CONFIDENTLY ","Colin William Kimpton"
"12/11/09"," GREAT SERVICE THANKS.","Vicky Fay Rogers & Tony Archie Manwarring"
"12/12/09"," I HAD A GREAT TIME, FRIENDLY STAFF","Luke Stephen Strange"
"02/09/09"," EXTREMELY GOOD SERVICE","Fryer Family Trust"
"26/10/09"," GREAT IF THEY DEALT WITH CARL.","Joanne Hall"
"04/11/09"," EXCELLENT SALES ABILITY.","Robert William Seccombe"
"05/12/09"," GREAT CUSTOMER SERVICE THO NOT HAPPY HAVING TO WAIT FOR EXTRAS ","Marian Alice McKenzie"
"15/01/10"," WE LOVE OUR NEW DMAX","Fiona Rae Jenkins"
"18/08/09"," VERY FRIENDLY, GOOD SERVICE, TOOK THE TIME TO GO OVER THE CAR AND EVEN GENERAL OPERATION. FOLLOW UP","Benjamin & Kylie Rees"
"18/08/09"," BENT OVER BACKWARDS TO HELP","James McIvor"
"18/08/09"," GREAT DEVICE AND FRIENDLY","Christine Griffiths"
"21/08/09"," VERY GOOD SALES AND AFTER SALES SERVICE.","Kevin David Froome & Deborah Dillon"
"21/08/09"," REALLY GOOD","Joshua Finlayson"
"29/09/09"," I HAD A GREAT EXPERIENCE WITH BLEWITTS AND WOULD BE HAPPY TO RECOMMEND THEM.","Michael & Leeanne Close"
"14/10/09"," I WOULD HAVE TO SAY FOR A YOUNG FELLOW ALLAN WAS VERY PROFESSIONAL","Scoop Developments Pty Ltd"
"23/10/09"," EVERY PERSON HELPFUL, EASY TRANSACTION.","Stephen Brian Rassmussen"
"26/10/09"," ALL SALES SHOULD CLEARLY BE A DRIV E AWAY PRICE OR NOT.PRESENTATION OF THE CAR WAS EXCELLENT.","Haydn Williams"
"27/10/09"," EXCELLENT SERVICE","Vanessa Faulkner"
"20/11/09"," VERY HAPPY WITH THE EXPERIENCE","Deborah Ellison"
"20/11/09"," LOSE 1 POINT FOR NO NEGOTIATION ON PRICE!","Jennifer McCowatt"
"30/11/09"," VERY PLEASANT TO DEAL WITH.","Reg Latter Pty Ltd"
"30/11/09"," VERY PLEASED WITH THE SERVICE, THANKS GUYS.","James David Parker"
"12/12/09"," THEY WERE VERY NICE. VERY HELPFUL AND FRIENDLY.","Lesley Anne Lee"
"12/12/09"," GREAT SERVICE","Michael Burridge"
"17/12/09"," ALLAN VERY ACCOMMODATING, VERY FRIENDLY & HELPFUL NOTHING SEEMED TO BE A PROBLEM, THANK YOU","William Fagerlund"
"29/12/09"," SALES GREAT, SERVICE ISSUE SORTED BY M.BROWN.","Rebecca Margaret Brown"
"21/01/10"," WE HAD GREAT SERVICE AND GEORGE WAS VERY HELPFUL AND FRIENDLY. ","Brenda Hackett"
"21/01/10"," FRIENDLY AND VERY HELPFUL","Karen Adam"
"27/01/10"," VERY HAPPY","William Clarke"
"05/02/10"," EXCELLENT SERVICE THANKS","John Van Look"
"13/01/10"," A BOTTLE OF DOM WITH THE CAR WOULD HAVE GIVEN U A 10.","Leonard Robert Mack"
Ford Motor Company formally congratulates the team at Mike Blewitt Ford, who were accredited on the service upgrade program on Wednesday, February 5th, 2003.
This accreditation is a true testament to their hard work and efforts in aspiring to deliver the highest levels of service excellence to their customers.
The following photo gallery illustrates the service upgrade program in action at Mike Blewitt Ford.
Customers drive into the Mike Blewitt Ford Service Entrance to begin their service upgrade experience. | New vehicle display within the service department reception area allows the dealer to promote new vehicles to service customers. |
The interactive inspection phase allows the customer to walk around the vehicle with the service advisor, who points out the work required on the vehicle. This promotes trust in the relationship. | The customer bay area opens up at the other side to allow the service advisor to drive the customer vehicle straight into the servicing bays. |
For further information on the service upgrade program, please contact:
Gavin Corcoran - National Service Manager on (03) 9359 7101.
Warwick Daly - Sales and Service Programs Co-ordinator on (03) 9359 7096.
| © Mike Blewitt Ford, 2010 Sitemap | Privacy Policy & Disclaimer |
|