Hi Kara;
Just wanted to tap a quick email to let you know how impressed I am with your salesman Brendan Stannett.
My partner Simon and I had the pleasure of dealing with Brendan last week, and as a result purchased a new Ford Focus which we are very happy with.
Brendan was helpful, very courteous and knowledgable, and made our dealings with him a breeze. He is refreshingly honest, and nothing was too much trouble.
He is an asset to your team at Mike Blewitt Ford, and myself and Simon wish him the very best, and all the success in the world in his sales position.
Kind regards,
Fiona Plascott.
28.06.2011
I would just like to say how impressed we were with your sales and customer service having just taken delivery of a new Ford Fiesta today. The black and white registration plates are a really touch. Derek Schulz was our sales person and he handled the whole experience very well and made it as easy for us as it could be. We would definitely recommend Mike Blewitt to our family and friends should they be in the market for a new car. Keep up the good work! Regards, Margaret & Cliff
Dear Todd ,In our excitement of buying our beautiful silver Ford Fiesta I did not thank you for your help in the process. Our salesman Andrew Griffiths was remarkable! Our local dealership had not initially recognised us as serious purchases and then made the decision to try and push two colours (chilli orange or phantom purple), neither of which we were interested in. They assured me I would not be able to “ find a silver one in the whole country”. I therefore decided to phone around. Andrew was one of the very few salesman who recognised that: I needed to begin discussions over the phone as I had no intention of going into a dealership without the confidence the sales person was genuinely going to try to help with my request. His amazing support and guidance with this large, but exciting purchase was very much appreciated. However, without your support behind the scenes authorising the deal and the tremendous offer to fly both myself and my daughter up so that we could collect the car cannot go unnoticed. I would like to say a very special thank you to you!! We love our car and cannot stop talking about the wonderful service we got from both you and Andrew. All the best for 2011. Regards
"04/09/10","HAVE ALREADY STARTED TO TELL FRIENDS.","Anthony Barry Jarman"
"04/09/10","VERY HAPPY","Richelle Anne Steele"
"04/09/10","I HAVE ALREADY RECOMMENDED FRIENDS","Debra Kim Cecil"
''19/08/10","EXCELLENT SERVICE. V PROFESSIONAL.","Steven John Arnaudon"
"19/08/10","EXCELLENT ALL ROUND.","Andrew Thomas Crampton"
"19/08/10","VERY HAPPY WITH THE SERVICE FROM PETER MITCHELL","Sonya Louise & Richard Edwin Thacker"
"10/08/10","VERY HAPPY","Leone Bowring"
"08/07/10","YES I WILL RECOMM, I AM VERY HAPPY WITH THE VEHICLE AND HOW WELL I WAS LOOKED AFTER.","Neil John Cummings"
We recently purchased a car from you whilst travelling up the coast from Port Macquarie for holidays on our way to Queensland. We purchased a Ford XR6 2007 model. We love the car but the service was absolutley wonderful whilst being happy with the purchase price and our trade in. There were so many other things that impressed our family which are listed below:
Peter Mitchell whom looked after us on the day was a wonderful salesman probably the nicest that we have ever come accross and one that we will certainly recommend and come back to again. Our car was filled up with petrol for us. We had personalised number plates on the car that we were trading in and Peter went to the Motor Transport for us whilst we unpacked and repacked our new car. Our car insurance was all transferred over for us along with our road service and then we were introduced to the staff over in the service dept. The staff were all friendly and helpful especially Peter and it was a pleasure bringing our business to you.
We will definatley recommend Mike Blewitts
Thanks so very much
Karen and Rod Lamb
"02/07/10","VERY GOOD SERVICE WOULD RECOMMEND TO ANYONE.","Gloria Margaret Wright"
"02/07/10","NOBODIES PERFECT. MIND YOU IF I WIN $5000 I WILL GIVE YOU A 10.","David Arthur Gibson"
"07/06/10","THEY ARE REALLY GOOD.","B & M Marshall"
"07/06/10","VERY PROMPT & PROFESSIONAL SERVICE NOT PUSHY & KEEP THEIR PROMISE. A BREEZE TO DEAL WITH.WOULD DEF RECOMMEND","Raymond Nicholas Tong"
"02/07/10","VERY HAPPY WITH SERVICE, FOUND STAFF VERY HELPFUL AND OBLIGING, THANKYOU.","Stanley Lawrence"
"16/07/10","FRIENDLY KNOWLEDGABLE STAFF.","Thomas Edwin Gould"
"23/07/10","GREAT SERVICE","Melissa Anne Stewart"
"23/07/10","GENUINE SALES STAFF, HELPFUL & FRIENDLY SUPPORT CREW, GREAT DEALS& SECURITY OF 10YR WARRANTY","Adam John Dennison"
Dear Allan and Todd
"30/07/10","SERVICE WAS GREAT.","Helen Joy Weavers"
"02/07/10","A VERY PLEASANT EXPERIENCE.","Dirk Christo & Juanita Engelbrecht"
"18/06/10","THE CREW ARE GREAT.","Peter John Butt"
"25/06/10","VERY HELPFUL, HIGHLY RECOMMEND.","Anthony Michael Francis"
"07/06/10","GOOD & FRIENDLY STAFF CUSTOMER RELATIONS, WAIT PERIOD FOR VEHICLE TAKING ALL INTO CONSIDERATION.","Isaac Solomon Sesay"
"18/06/10","10 PRAISE VERY PROFESSIONAL & VALUABLE SERVICE WILL RECOMMEND TO ALL.","Catherine Briand"
"14/06/10","BRENDAN WAS UNREAL, VERY VERY HELPFUL.","John Frederick Carr"
"25/06/10","DEFINITELY A 10!","Michael John Kirby"
"04/05/10","10, WELL DESERVING THANK YOU VERY MUCH","Andrew Stewart"
"31/05/10","GREAT SALES TEAM.","Craig & Vicky Wright"
"31/05/10","GREAT SERVICE ALLAN IS A CHAMPION","Suzanne Fagan"
"12/05/10","VERY HELPFUL CONSIDERING MY DISTANCE FROM YOU.","Stephen Bruce & Neita Salter"
"31/05/10","I WOULD RECOMMEND TO MY FRIENDS. HE DELIVERS THE GOODS I WAS HAPPY WITH HIS SERVICE","Carldantor Investments Pty Ltd"
"13/04/10"," GREAT SERVICE AND GENUINE SALES PEOPLE.","Robyn Ann & Michelle Alane Race"
"15/04/10","WAS A WAIT FOR THE CAR, BUT THEY KEPT IN REGULAR CONTACT. STAFF WERE PROFESSIONAL AND ACCOMMODATING.","Brett Michael Bujeya"
"20/04/10","EXTREMELY HELPFUL. HAVE ALREADY REFERRED 2 PPL NOW UP TO THEM.","Kathleen H Hoyer"
"20/04/10","GOOD SERVICE, 2ND TO NONE. LOVIN THE NEW CAR JUST WHAT I WANTED.","Thomas L Wilson"
Hi
We have recently bought a Holden Commodore Wagon from Mike Blewitt Ford.
Our buying experience was excellent - we had an extremely helpful and likeable salesman, George.
I returned this morning to get a pink slip in prep for rego.
I don't think the guys in your service department were really ready for what they were about to experience!
What they did for me this morning was so far above and beyond what any job description would ask for that I just had to let you know what fantastic employees you have.
I guess what has motivated me to send this email is the little card that was left hanging around my mirror when I picked up the vehicle asking me to rate the service from 1-10 via text message. Just texting "10" couldn't tell you how pleased I am with the service.
I checked in my vehicle just outside the service building doors. I had my two very well behaved children (for once!) sitting in the pram and my very obedient black lab on a lead next to us.
Whilst talking to one of your staff members, I looked down and saw that my dog had decided to relieve himself. Lucky I was armed with bags. However when the dog stepped away, we all saw that no normal size bag was going to pick up this load.
We all laughed but I was cursing, and cursing. How could this dog do this to me. The two guys who were there by now proceeded to tell me not to worry and they had a bucket (yes, it was that bad) and a shovel out the back. One of the guys left to fetch the bucket and shovel after which I heard pearls of laughter coming from out the back and one-by-one staff members came to have a look and a laugh.
When the bucket and spade fetcher returned, one of the guys shovelled up the waste and got it into a plastic bag. It didn't end there - they actually insisted they dispose of the plastic bag after I offered to take it away.
After a good wash of the driveway I was on my way.
I just wanted to thank the boys in the service department. What they did was great. They could have left me there to pick it up myself with an audience of blokes.
I think my dog made their day too! Thanks to the boys at Mike Blewitt for picking up my dog's sh*t and giving me a good laugh for the day.
Jen McCowatt
"23/04/10","VERY HAPPY WITH THE SERVICE THANKS VERY MUCH.","John & Mathilda Logan"
"15/04/10","10 PRAISE WE ARE VERY HAPPY WITH THE SERVICE WE RECIEVED FROM YOU ALL THANKYOU. GEORGE WAS VERY HELPFUL LOVE MY NEW CAR","Anne Dawn Goodwin"
"29/03/10"," EXCELLENT SERVICE","Marilyn Ruth Thompson"
"29/03/10"," 9 OUT OF 10 FOR OUR SALESMAN PETER MITCHELL HE WAS VERY HELPFUL & FRIENDLY, HE TOLD US ALLWE NEEDED","Jennifer Hannah"
"18/08/09"," VERY FRIENDLY, GOOD SERVICE, TOOK THE TIME TO GO OVER THE CAR AND EVEN GENERAL OPERATION. FOLLOW UP"
...Benjamin & Kylie Rees
"18/08/09"," BENT OVER BACKWARDS TO HELP",
...James McIvor
"18/08/09"," GREAT DEVICE AND FRIENDLY",
...Christine Griffiths
"21/08/09"," VERY GOOD SALES AND AFTER SALES SERVICE.",
...Kevin David Froome & Deborah Dillon
"21/08/09"," REALLY GOOD",
...Joshua Finlayson
"29/09/09"," I HAD A GREAT EXPERIENCE WITH BLEWITTS AND WOULD BE HAPPY TO RECOMMEND THEM."
...Michael & Leeanne Close
"14/10/09"," I WOULD HAVE TO SAY FOR A YOUNG FELLOW ALLAN WAS VERY PROFESSIONAL"
...Scoop Developments Pty Ltd
"23/10/09"," EVERY PERSON HELPFUL, EASY TRANSACTION."
...Stephen Brian Rassmussen
"05/02/10" - " WE ARE EXTREMELY HAPPY WITH THE SMOOTH TRANSACTION IN PURCHASING OUR NEW VEHICLE, YOUR SALES STAFF WAL, BRENDAN AND BRIAN WERE FANTASTIC"
"Michael Leslie Whitbread"
"05/02/10" - " CARL WAS FAB EASY TO DEAL WITH-THANKU"
"Debbie Thake"
"13/02/10" - " SALES AND AFTERSALES SERVICE GREAT SO FAR EVEN MY SILLY Q'S HAVE BEEN ANSWERED WITH A SMILE","Anne Louise Phillips"
"13/02/10" - " I'D GIVE SALES A 8 AND FINANCE A 12 SO OVERALL A 10."
"Aaron Wilfred Parker"
"18/08/09" - " IM A SATISFIED CLIENT REGARDS STEVE KELLY"
"Jardine Lloyd Thompson Pty Ltd"
"18/08/09"," EXCELLENT SERVICE","Warren Nathan Patrick Byers"
"21/08/09"," LOVE THE SERVICE AND XR6. I WOULD RECOMMEND AND BUY AGAIN MYSELF. THANX","Above The Facia"
"29/09/09"," THEY WERE FRIENDLY AND NOT TOO PUSHY","Aaron Leslie Betland"
"12/10/09"," PETER WAS SUPERB.I BOUGHT A NEWCAR BASED ON PETER LISTENING 2MY NEEDS VERY PROFESSIONAL!I WAS VERY IMPRESSED","Ann Johanna Millar"
"06/11/09"," I THOUGHT THE SERVICE WAS FANTASTI & WOULD HAVE NO HESITATION GIVING A RECOMMENDATION.","M.I Gannan & P.C Gannan"
"18/11/09"," GREAT SERVICE","Charles William Jones"
"20/11/09"," MY BEST VEHICLE PURCHASE EVER, THANKS PETER","David John Harnett"
"05/12/09"," VERY HELPFUL AND UNDERSTANDING.","Brian James Armstrong"
"17/12/09"," FRIENDLY HELPFUL PEOPLE.","Lisa Justine Eiler"
"04/01/10"," GREAT SERVICE","R.P Anderson & F.D Myles"
"20/01/10"," EVERYONE WAS EXTREMELY HELPFUL THANKYOU","Tracie L O'brien"
"25/01/10"," GREAT SERVICE","Diana Soto"
"29/01/10"," 10 OUT OF 10 FOR SERVICE, WOULD RECOMMEND U TO FAMILY&FRIENDS, WE ARE HAPPY CUSTOMERS","Terrence John Wormleaton"
"18/08/09"," MOST SATISFACTORY","Mervyn Robert Prior"
"02/09/09"," EXTREMELY GOOD SERVICE","Fryer Family Trust"
"27/10/09"," EXCELLENT SERVICE","Vanessa Faulkner"
"20/11/09"," VERY HAPPY WITH THE EXPERIENCE","Deborah Ellison"
"20/11/09"," LOSE 1 POINT FOR NO NEGOTIATION ON PRICE!","Jennifer McCowatt"
"30/11/09"," VERY PLEASANT TO DEAL WITH.","Reg Latter Pty Ltd"
"30/11/09"," VERY PLEASED WITH THE SERVICE, THANKS GUYS.","James David Parker"
"12/12/09"," THEY WERE VERY NICE. VERY HELPFUL AND FRIENDLY.","Lesley Anne Lee"
"12/12/09"," GREAT SERVICE","Michael Burridge"
"17/12/09"," ALLAN VERY ACCOMMODATING, VERY FRIENDLY & HELPFUL NOTHING SEEMED TO BE A PROBLEM, THANK YOU","William Fagerlund"
"21/01/10"," WE HAD GREAT SERVICE AND GEORGE WAS VERY HELPFUL AND FRIENDLY. ","Brenda Hackett"
"21/01/10"," FRIENDLY AND VERY HELPFUL","Karen Adam"
"27/01/10"," VERY HAPPY","William Clarke"
"05/02/10"," EXCELLENT SERVICE THANKS","John Van Look"